Managing Message Templates for Your Group

How do I manage my group's custom message templates?

Last Reviewed: 12/05/2013
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If you're a group manager, you can create, manage, and automatically send the following template messages to people interested in your group:

  • Request-to-join Message - to people who request to join the group.
  • Welcome Message - to people when you approve them for membership in the group.
  • Decline Message - when you decline requests to join the group.
  • Decline-and-Block Message - when you decline requests to join the group and block any future requests.

Take the following steps to create, edit, stop, or test a custom message:

  1. Move your cursor over Interests at the top of your homepage and select Groups.
  2. Click the group's name in the row under the group name.
  3. Click the Manage tab.
  4. Click Templates on the left.
  5. Continue by using one of the options listed below.
To create a template:
  1. Click the message template you want to create.
  2. Create your message and check the Enable auto-send box.
  3. Click Save Changes. Your custom message will be emailed automatically to people who request to join the group.
To edit a template:
  1. Click the message template you want to edit.
  2. Edit your message and click Save Changes. Your revised custom message will be emailed automatically to people who request to join the group.
To turn auto-send off or back on:
  1. Uncheck the Auto-Send is ON box underneath the appropriate message template. Your message will no longer go out automatically to users who request to join the group.
  2. You can turn auto-send back on at any time by rechecking the same box.
To test the template:
  1. Click the message template you want to test.
  2. Click Send Test at the bottom.
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