Malware and Viruses
Malware and viruses can make your computer run slower and less efficiently, and can even lead to information theft. Take a look at our tips for keeping yourself safe from malicious software.
What are malware and viruses?
Malicious software or "malware" refers to a variety of software created for the purpose of doing harm to your computer. This harm can include disrupting your computer's normal operations (e.g., making it run slower or causing abrupt pop-ups), or stealing your personal information. Viruses are a particular form of malware that aim to spread from computer to computer with the intention of exploiting your computer's data or deleting it entirely.
What does LinkedIn do to protect members from malware?
Investing in antivirus software is a good way to protect your online information in an unsecure Internet environment. Antivirus software is designed to detect potential online threats, as well as prevent them from infecting your computer. By protecting your computer from malicious software (also called malware), you're also helping to protect other people's computers since malware often spreads through email.
We also take additional steps to help members better identify legitimate communications from LinkedIn. A quick glance at a legitimate LinkedIn message will show your full first and last name in the footer of the message, as well as your current professional headline:
Any messages claiming to be from LinkedIn without our security footer should be discarded. LinkedIn will also never ask you to download software from any of our messages, nor will we ask you to provide sensitive information such as a password or social security number via email.
How can I prevent malware from infecting my computer?
- Choosing effective antivirus software is a great way to help fight against malware, but it's essential to keep this software up to date. The updates to your antivirus software are extremely important because they aim to keep up with ever-evolving viruses attempting to infiltrate your online information.
- Another important aspect of protection from malware is making sure that you're using the most current version of your Internet browser, and that you're updating it when prompted.
- It's also a good idea to exercise general caution when opening and replying to email messages. Malware spreads most commonly via email attachments, so if you receive an email with an attachment (especially if it's from an unknown sender), do not open it.
What if my computer has become infected with malware?
If you believe you've clicked on something that may be harmful, we highly recommend that you scan your computer using a current version of antivirus software.
How do I report suspicious messages to LinkedIn?
If you've received a suspicious email purporting to be from LinkedIn, do not click on any of the links or open any attachments, and forward the message to email@example.com.
Your message will be received by a member of our Trust & Safety team for investigation.